Building World-Class Online Safety Practitioners
The Online Safety Exchange delivers comprehensive professional development that combines evidence-based training with practical application, helping practitioners across all stakeholder groups advance their capabilities and drive better safety outcomes.
Our Development Approach
OSX-Led Practitioner Certification
We’re developing industry-leading certification programmes that establish global standards for online safety practice, ensuring practitioners have the knowledge and skills needed to create safer online environments effectively.
Bespoke Training & Workshops
We design and deliver customised professional development solutions tailored to your organisation’s specific context, challenges, and learning objectives.
Current OSX Professional Development Pipeline
OSPrac: Online Safety Practitioner Certification
Our flagship certification programme for online safety practitioners across all stakeholder groups. OSPrac provides comprehensive, evidence-based training that establishes professional standards and advances career development opportunities.
Currently in development. Programme launch details coming soon.
Advanced Specialisation Pathways
Developing targeted certification tracks for different practice contexts including platform safety, policy development, education, and enforcement applications.
Interested in our certification programmes? Contact us to learn more about early access opportunities.
Bespoke Professional Development Services
Direct Training from OSX
We develop and deliver customised training programmes that address your specific online safety needs, combining latest research with practical application:
Core Training Areas:
- Evidence-based risk assessment and mitigation strategies
- Safety technology implementation and optimisation
- Policy development grounded in research and best practice
- Staff wellbeing and resilience in trust & safety roles
- Cross-stakeholder collaboration and communication
Each programme is tailored to your organisation’s context, existing knowledge levels, and specific challenges.
Expert-Led Workshops
Through our global network, we connect organisations with local online safety experts who deliver targeted workshops:
Workshop Benefits:
- Region-specific insights into online risks and behaviours
- Hands-on training with relevant tools and technologies
- Cultural context for content moderation and safety decisions
- Local regulatory compliance guidance
- Practical exercises and real-world case studies
We carefully match expert trainers to your organisation’s needs and location, ensuring relevant and actionable learning experiences.
Network-Based Professional Development
The OSX Network (OSXN) provides ongoing professional development opportunities through our global practitioner community:
Continuous Learning Opportunities:
- Peer learning groups and mentoring connections
- Regular knowledge-sharing sessions with industry experts
- Access to current research translation and best practices
- Case study discussions and collaborative problem-solving
- Community of practice discussions on emerging challenges
This combination of structured learning and community engagement helps practitioners stay current with the rapidly evolving online safety landscape.
Who We Work With
- Individual Practitioners: Career advancement through certification and specialised training
- Platform & Technology Teams: Evidence-based approaches to safety feature development and policy implementation
- NGOs & Advocacy Organisations: Capacity building for programme effectiveness and impact measurement
- Government & Enforcement Agencies: Research-informed approaches to regulation and compliance
- Consultants & Service Providers: Professional credentialing and advanced specialisation development
Our Training Philosophy
Evidence-Based Learning
All our professional development is grounded in the latest research, ensuring practitioners learn approaches that are proven effective rather than just conventional wisdom.
Multi-Stakeholder Perspective
We help practitioners understand how their work fits within the broader online safety ecosystem and how to collaborate effectively across different organisational contexts.
Practical Application Focus
Every training programme includes real-world application opportunities, ensuring participants can immediately implement what they learn in their specific practice contexts.
Continuous Professional Growth
We support ongoing career development through certification pathways, advanced specialisations, and peer learning opportunities within our global network.
Get Started
Ready to Advance Your Team’s Capabilities?
For Bespoke Training: Email us at services@onlinesafetyexchange.org to discuss your organisation’s specific professional development needs.
For OSPrac Certification: Contact us at training@onlinesafetyexchange.org to learn about our certification programme development and early access opportunities.
For Network-Based Learning: Join the OSX Network to access ongoing professional development opportunities within our global practitioner community.
